Did you watch last night?
Did you notice what did they all had in common?
Yes, they have award-winning acting skills, roles, outfits, and stylists, but there's something else as well.
Actors, like the rest of us, get nervous when they are out of their comfort zone. so they stand a little taller to make themselves feel more powerful and confident then deliver the lines with poise.
Next time you get a tough call or caller, strike an Oscar-worthy pose. Stand or sit up tall and deliver customer service with grace.
You know what to say, so say it with confidence.