Witty Words

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When you're in the Customer Service business, and we all are, words matter.  It's not just what the customer hears; it's also what they read.   

Here are some examples of how other companies have replaced mundane words with witty ones.   

  • A reserved table at a restaurant with a place card that reads Sorry Gorgeous, I'm taken.
  • A do not disturb sign on a hotel room that says I'm tied up at the moment.
  • A dressing room hanger with the words You look great in that. 
  • An email sign off that reads Rock on.

What can you switch up today to make their day?