There are two kinds of people in the world: the kind that answers emails as soon as they receive them, and the kind that have a menacing red notification of 3,482 unread emails...just sitting there with judging eyes.
If you’re the latter, we get it. Wading through a sea of unread emails can be the undoing of any great customer service rep. It’s especially tedious when you find yourself addressing the same five questions all day.
You can stay on top of your email and reduce your response times by creating templates for common questions. Why reinvent the wheel, when you already know what works?
There are plenty of ways to do this, but it’s worth checking in with your IT team, or techy co-worker, to build them right into your inbox.
How do you save time at work? Send us an email at ann@wardcertified.com.