Raise your hand if you use the expression "no problem" at work.
Ok, put your hand down and stop using it!
Introducing the word problem when there isn't one, doesn't help your customer service interaction.
It's too causal. If you are over 16 years old, stop chewing your gum, skip the no problem, and say "certainly" or "absolutely" or "my pleasure" instead.
Need help? Write "certainly" or your new phrase on a post-it note and place that on your phone. When you feel a no problem coming on, catch yourself and read your note.
It takes 21 repetitions to change a habit. I bet it will only take 3 times of catching yourself before you toss that NP phrase out of your vocabulary.
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