My travel schedule slowed down a little, so I decided to make a teeth cleaning appointment.
That call inspired this ecouragement and went like this...
I made the request online, originally asking for next Monday to coincide with my daughter's appointment.
Dentist calls back: "Hi Ann, we recieved your request and wanted to call to set a good time."
Ann: "Great! My first choice is Monday June 23rd at 9am, hopefully around the same time as my daughter."
Dentist: "We've got a 9am on July 2nd. It's our first opening. Should I book that for you?"
(The tone was confident and unapologetic.)
Ann: "Okay, I'll take it. Thank you." Bam! Done!
Am I bummed that I didn't make it happen when I wanted it? Sorta
Am I thinking maybe I should have called earlier? Sorta
The point is - present your options with confidence. Lead your customers with your confident tone.