To improve your tone on each call, just breathe. Sounds easy right? but do you do it?
Tip of the day: When the phone rings, twist your chair to the left, then to the right, then answer.
Try it now. (twist - twist)
What happened? Did you have to focus on moving? Did you need to take a breath?
Yay, that was the goal!
Twist and greet today for more effective conversations.