Your body language impacts your tone of voice and that has a huge impact on your conversations. But your words also have an impact on how your customers feel.
Turns out the words customers like the most are:
Here’s a way to add some fun to your day and to make their day.
Make a list of these words and see how often you can use them with your customers. Sort of a happy-word-bingo game!
Tip: The goal isn’t to use them in one sentence, but if you can, please send me that sentence I’d love to see it!