YAY me!

Here's a simple way to have a better 2016.

Step 1:  Keep a file of the good stuff you do. Maybe it's an email thanking you for the request you just completed or perhaps it's a hard copy file with written thank you notes you have received. 

Step 2:  When the day isn't going the way you planned or you get a tough caller, review your Yay Me! file for a reminder of your awesomeness.

Repeat as needed...