Make Today 'WOW Day'

Instead of offering your usual customer service today, aim to really WOW one customer. 

Pick one call and, before you answer the phone, make a point that this will be the caller you give over-the-top, super-duper service to:
* Maybe it will be with your best greeting ever.
* Maybe it will be your outstanding listening and ability to identify their issue quickly.
* Maybe it will be the way you relate to them and prove you understand their frustration.
* Or, maybe it will be an extra service that you offer that solves an issue they are facing.

Whatever it is, decide to be amazing and then blow them away with your personal attention.  Feel free to email me and share the story on what you did.