Your greeting sets the tone for the conversation and is one of the most important parts of your job. To make it great...
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Keep it short, so you can get to the point and answer their question.
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Keep it simple, so they can understand how easy it is to do business with you.
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Have some fun, so your tone sounds upbeat and you set your com- pany apart from the competition.
Try this: The typical greeting includes your name, location and welcoming words. Why not mix up the welcoming words you use?
Good Morning, Awesome Company billing, this is Ally.
It’s a great day at Awesome Company, this is Sally.
Thank you for calling Awesome Company, this is Wally.
What do you say when you answer the phone?