We hear with our ears, but believe with our eyes.
What they see is important. As a leader, you will be more effective if you can convey a non-verbal message that matches your verbal message. Check your body language when you are about to offer feedback, run a meeting, or ask for their input.
Here's your 6-point checklist:
1. Head - Is it held straight with confidence or tilted to show listening? - Check!
2. Eyes - Are you focused on the triangle of their face (eyes up to forehead)? - Check!
3. Expression - Smile for good news. If it's not, a frown is best to show concern. - Check!
4. Shoulders - They should be down and relaxed, exuding calmness. - Check!
5. Hands - Use uncrossed arms and open gestures. - Check!
6. Feet - Planted? - Check!
Super! You look the part. Now, what are you going to say?