It’s a two-way street. You give your team feedback, how about you also welcome questions, tough conversations and feedback.
I know it’s not easy, but neither is eating kale and you’re working on that!
Ask for honest feedback and work together to solve issues.
Employee: “This new software is actually making our customers wait longer to be served.”
Manager: “I appreciate your concern and understand it could use tweaking. What do you think we should do?”
Employee: “I have a couple of ideas….”