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The last Coaching Catch Up had a tip to help you clearly communicate your goals using the SMART acronym. Did you get some pushback on the plan? Maybe someone flat out said "that won't work!"
If so aim to respond versus react.
Reacting is:
- "But I said so"
- "I'm the boss"
- "We're doing it anyway"
Responding is listening, acknowledging, and collaborating.
- "You say it won't work, what are your concerns?"
- "Tell me more about what barriers you see to this working."
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