Here's something interesting for your Wednesday!
Please read this paragraph:
According to rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a total mses and you can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.
Interesting, isn't it? But what's that got to do with coaching and managing?
We all experience interactions through our own filters. If your filter is negative or critical, you may miss the meaning. It’s easy to find the typos in the paragraph, and therefore miss the point. Does that ever happen to you at work?
* When you coach an employee, are you focusing on their past behaviors, or are you open to the opportunity for improvement?
* When you train an employee and they make a mistake, do you feel like writing the employee off completely?
* When your colleague shares an idea with you, are you focused on the delivery of the message, or what the message actually is?
This week, aim to focus on the Intent vs the Effect.