To improve your team's productivity, make sure these two things are clear:
1. A mutual sense of purpose
Write down what you think the goal of the team is and ask each team member to do the same. Compare. Are you on the same page, or even the same planet? If not, it might be time to have a meeting and create a mutual sense of purpose.
Another pointer – make the purpose something that is exciting, noble or at least builds pride. Rather than "we file paper and answer phones", for example, aim for something like "we make women hot and men cool."
2. Tangible, measurable goals
Once you have the purpose defined, create measurable goals that the team can strive for daily, weekly or monthly. Post those on the wall to create a sense of urgency and drive.
Have a great week, from the team at Ward Certified!