Do you want to build a snowman?

It's easy to complain about the cold, the snow, the 'bad' drivers, and the kids at home - again.

However, complaining is contagious and can bring down even the most positive person.  Focus instead on the silver lining so that you can set a positive, friendly tone in the office, which translates to a friendly, positive tone to customers.

Need help?  Try these...

  1. You're not alone. The National Weather Service reported snow on the ground in 49 of the 50 states.
  2. That snow will turn to water and many regions need help with their water levels.
  3. Shoveling burns about 500 calories an hour.
  4. For the first time ever, some of you had kids that wanted to go back to school!

Check out the website for Ithaca, NY.  They've decided to have a sense of humor about the situation and are recommending visitors go to The Florida Keys instead!