We hear with our ears, but believe with our eyes - which means, what they see is important. As a leader, you will be more effective if you can convey a non-verbal message that matches your verbal message. That means checking your body language when you are about to offer feedback, run a meeting or ask for their input.
Here's your 6-point checklist:
- Head - held straight for confidence or tilted to show listening - check
- Eyes - focus on the triangle of their face (eyes up to forehead) - check
- Expression - smile for good news. If it's not, a frown is best to show concern - check
- Shoulders - down and relaxed, exuding calmness - check
- Hands - uncrossed arms, open gestures - check
- Feet - planted - check
Super, you look the part. Now, what are you going to say?