Engagement

Would you rather read this now or later?

Ah, motivation.  Always a hot topic.

Motivation comes from within, and it’s based on these three needs:

-       Autonomy

-       Relatedness

-       Competence

How can you apply these to your team?

Autonomy – When people feel like they are in charge, they’re more motivated.  So next time you assign a project, frame the information or situation in a way that gives them control.

Relatedness – When talking to team members about goals, projects and tasks, share how it helps them, the team, the company, the client and/or the world.

Competence – People feel best when they are learning and growing.   Even learning unrelated to work can improve on-the-job performance.  Encourage team members to follow a passion they have: salsa dancing, guitar lessons, cooking classes or even CrossFit.

More time spent on communicating the work can save time on the work.

Welcome to My World!

What if I told you there was a way to increase employee engagement, customer satisfaction, innovation, alignment and empowerment - for free?

Wait… what?  Yes, it’s true.   

Idea of the month:  Host a Departmental Open House

Invite colleagues from other departments to come visit your department.

Have team members be ready to describe “a day in the life” of your team. 

Share challenges, motivations, goals and metrics that your department is working hard to achieve.

Encourage questions and suggestions.

Listen to them, and act on them.

When I worked at Chateau Whistler, a Fairmont Hotel and Resort, we would set up the ballroom as an internal tradeshow.  Employees would travel the aisles with a “passport” and earn stamps after learning about each of the other departments.  It was fun and effective!

BTW - that's why, if you mention to a server in the Wildflower Restaurant that your ski boots are cold or wet, they’ll tell you about the handy ski-check services!  Win-Win-Win