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Ann Ward

Founder & Communication Expert

Ann is a facilitator and guest speaker with more than 20 years’ experience in customer service, sales, leadership, and teams. She has worked with hundreds of leaders and their teams to help people get over their ‘stuff’, so they can create more effective, positive workplaces.

Ann is quickly becoming the “go-to” consultant for workplace training (which is ironic, because she “goes-to” you!), bringing with her a unique, no-fluff approach and an ability to engage the entire audience.

She’s fluent in customer service, teamwork, and public speaking. Ann makes her presentations meaningful, memorable and, most importantly, fun! See Ann in action.

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Aimee Allen

Rock Star Facilitator

Aimee loves to help individuals, teams, and organizations achieve their desired growth. Her drive comes from her own journey of continual growth and watching her step-children trying to decide what they want to be when they grow up.

Aimee has an undergraduate degree in marketing and an MBA in Leadership. She has more than twenty years’ experience designing marketing and growth strategies, and now helps others grow through facilitating workshops, coaching, and teaching as an Adjunct Professor.

When she’s not changing lives, Aimee can be found enjoying time at her cabin in the woods, or at her cottage on the lake.

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Angela Evans

Rock Star Facilitator

Angela has a smile as big as her journey from beautiful Salt Lake to bustling New York City. From marketing services to finance to years of theater, Angela has been honing her training and presentation skills and is ready to bring her playfulness to Team Ward Certified. She's passionate about creating an interactive and motivating training environment that supports learning and learners, and is a master at bringing new cast members into a production. She loves giving people the skills to excel using the skills and applications they use every day.

When not training, Angela is choreographing, doing yoga and high flying on a trapeze. She is fluent in DiSC, technical training and Broadway musicals. If all the world's a stage, she makes any audience feel like the stars of the show.

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Denyse Burns

Communication Expert

Denyse brings Wonder Woman status to Ward Certified! Denyse founded Madison-Burns & Associates, a New York and Toronto coaching, consulting and training firm where she’s worked with a wide range of audiences, including Fortune 500 CEOs and Vice-Presidents. She specializes in executive coaching, leadership development, and meeting facilitation.

While Denyse speaks regularly at Columbia, Cornell, Fordham, NYU and University of Toronto on coaching and social intelligence, she still finds time to provide executive coaching for Ward Certified’s clients.

Denyse is fluent in DiSC, MBTI, LSA, FIRO-B, COI, English, French, fashion and wine.

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Inez Kirchner

Celebrity Copywriter

Inez is passionate about telling stories and helping people find their voice. She has more than 15 years of experience writing, creating content, and connecting brands with their audience. She creates content that aligns with our brand and promotes Ward Certified’s energy to our clients. She has had the pleasure of honing her communication skills within a variety of industries from fast food to finance to international relations!

Inez was born and raised in San Antonio, and is fluent in Texas culture. When she’s not writing, traveling, or spending time with family, you can find her cheering on the San Antonio Spurs, DIY-ing, or chasing after her toddler.

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Karen Treviño-Nichols

VP of Misc Stuff

Karen has a passion for organization, accuracy, and smiles. Karen sees herself as Amazon Prime - she keeps clients well informed along the booking journey and cares for Ann and the team like precious cargo, prepping for an on-time, 5-star delivery.

Karen, a Rio Grande Valley native, double-majored in Communication Studies and Psychology at The University of Texas Pan American. Karen has a background in customer service, training, health and human services, and local government.

Karen loves anything Sci-Fi, cookies, and hanging out with Jorge (see below) and her recently adopted fur-baby, Eileen. She's fluent in Spanish, puns, and The Office.

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Laura Kalb

Behind the Scenes Batman

Laura is a bucket-filling pro who is passionate about pouring into others to help them change the world. When not supporting Ward Certified, Laura is Assistant Director for Coaching and Professional Development at Trinity University in San Antonio, Texas. Her expertise lies in event planning, career advising, client management, and data analysis.

Laura loves all things Excel and project management software. She lives for optimizing systems (like our team!), is fluent in data analysis, and can pick out the perfect GIF for any scenario.

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Marianne Peterson

Guest Rockstar Facilitator

Marianne has a fierce passion for leading and developing teams. She has worked across the globe for over 20 years with GE, building diverse teams from engineering, to manufacturing, to project management. She loves inspiring teams to perform at their highest capabilities with accountability, transparency and empowerment. Her drive comes from a personal motto: “See the Smile!”

Marianne extends this energy outside of work, coaching and playing volleyball, managing the local coffee shop her family owns, and planning adventures for family and friends.

Maryanne Spatola

Guest Rockstar Facilitator

Maryanne believes in the practical application of academic theory, especially where people are involved. Named one of NJ BIZ 2018 Best 50 Women in Business, Maryanne has been helping organizations create innovative solutions with sustainable results for over 20 years. She is passionate about human capital, resource development, and leadership growth.

When not creating innovative solutions, Maryanne teaches at New York University, and runs advisory boards, professional associations, and non-profit Boards. She is certified in SPHR, SHRM-SCP, MHCS, and PCC.

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Sam James

Global Optimization Guru

Sam believes that everyone has amazing ideas, and helps to share them in the most effective way possible. On the line between Millennial and Generation Z, she brings a fresh perspective and a proven track record of success to team Ward Certified as a facilitator and coach.

Sam has a Masters in Intercultural Communications, was a facilitator for her university's Speaking Studio, and is co-founder of Cool Beans Coaching, a just-in-time presentations service. Sam is fluent in Spanish, dabbles in Korean, and will never pass up an opportunity to visit Olive Garden.