Exceptional Customer Service
Exceptional Customer Service for IT Professionals
Exceptional Customer Service with DiSC Style
Handling Challenging Situations & People
Service that Sells
Service that Saves
Proactive Customer Service
Professional Telephone Skills
Effective Collections Calls
Whether your team provides service over the phone, in person or in the customer’s home, we can help.
For customer service training:
For a real adventure in service explore:
Managing Remote Team
Teambuilding with Style
Teams that Talk & Produce
Working Well Together
Whether your team works in the same office, same style or same time zone we can help them work better together.
Transitioning into Management
Coaching for Improved Performance
Conducting Effective Performance Discussion
Managing a Multi-Generational Workplace
Leading Effective Meetings
Whether you’re new to supervising, managing or looking for a new way to lead, we can help you grow others.
If you’ve got an association meeting, a retreat, or a conference in the works
and you need someone to make it energizing, relevant and fun,
You need Ann.
Presentation Skills Training & Pitch Coaching
If your team is presentating at your Summmit or Conference and they need help with content, style or confidence,
You need Ann.
Recent keynote presentations
Investing in Your Success – Dallas, TX
Shift Happens – Atlantic City, NJ
Selling Across Generations – L'Auberge Del Mar Del Mar, CA
Mentoring Magic – Sydney, Australia
Sparking Change - Las Vegas, NV
Backpacks to Briefcases – Jersey City, NJ
Super Star Service – Maine