You can dish it out, but can you take it?


It’s a two-way street. You give your team feedback, how about you also welcome questions, tough conversations and feedback.

I know it’s not easy, but neither is eating kale and you’re working on that!

Ask for honest feedback and work together to solve issues.

Employee: “This new software is actually making our customers wait longer to be served.”

Manager: “I appreciate your concern and understand it could use tweaking.  What do you think we should do?” 

Employee: “I have a couple of ideas….”