That won't work...

Copyright: ra2studio / 123RF Stock Photo

Copyright: ra2studio / 123RF Stock Photo

The last Coaching Catch Up had a tip to help you clearly communicate your goals using the SMART acronym.  Did you get some pushback on the plan? Maybe someone flat out said "that won't work!"  
If so aim to respond versus react.

Reacting is:

  • "But I said so" 
  • "I'm the boss"
  • "We're doing it anyway"

Responding is listening, acknowledging, and collaborating. 

  • "You say it won't work, what are your concerns?" 
  • "Tell me more about what barriers you see to this working."

If your job is to present your ideas well, or to train others, then join us at our Train-the-Trainer in San Antonio, Texas.  For more information, click here.