What Do You Want To Hear?

If these walls could talk...

Idea of the month:  post the words you want to hear from your team on the wall in BIG letters.

Do you want to hear your team say, "Thank you for calling" or "Is there anything else I can do for you?" or "We appreciate your business"?

Then get some sheets of poster board, write the expressions in large, colorful letters and post them around the office in plain sight for anyone who answers the phone to see, read and use.

You make a difference!