In today's fast-paced work world, it's easy for tasks, steps, and ideas to slip through the cracks.
Idea of the month: Checklists.
When you create a new process, aim to create a checklist to go with the process. Having the visual aid will help you, and anyone else responsible for the task, complete it accurately every time.
Sharing and then running through a checklist ensures mutual understanding, saves you both time, and reduces the chance of mistakes.
Checklists work well for:
- new greetings or closings
- new processes for up-selling or tracking
- transitioning tasks from one person to another
- packing for a trip to Hawaii!